Exchanges & Returns

• Items must be returned within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Products with customized embroidery cannot be returned. (Embroidery coming soon.)
• Peelz Scrubs gift cards cannot be returned.

If you have a Peelz Scrubs account: 

• Log into your account
• Click the link to our returns portal that reads, "Need an exchange or return?"
• You'll need the order number and zip code for the shipping address. This can be found by viewing the order on your account page. 

If you don't have a Peelz Scrubs account: 

• You can start a return or exchange in our returns portal.
• You'll need the order number and zip code for the shipping address. This can be found in your order confirmation email. 
  

• Once we receive your return, we will inspect it and process your refund within 5-7 business days.
• Refunds will be issued to the original form of payment. Please note that shipping fees are non-refundable.

• Need a different size or color? We got you covered. This is easily done through our returns portal.
• Don't know what you want yet? We can issue store credit to be applied toward future purchases. This is also easily done through our returns portal. 

• We offer free return shipping. You'll have the option to get a QR code or print a return label. QR codes are only valid for a short time so use them promptly.
• For additional returns or exchanges from the same order, return shipping costs may apply.

We make every effort to fulfill orders accurately in a timely manner. If you received an incorrect item(s) or if the item(s) were damaged in transit, please contact our Customer Support Team as soon as possible at 1-844-PEELZ-00 (1-844-733-5900) or email us at peelz@peelzscrubs.com.